Last Updated: November 10, 2025

Nova File Pro (“we,” “our,” “us”) is committed to protecting your privacy and the security of your data. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal information when using NovaFilePro.com (“Service”).

By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide and improve our Service.

1.1 Account Information

When you Sign up, we collect:

• First and last name

• Email address

• Password (encrypted and never stored in plain text)

• Subscription status and plan details

1.2 Payment Information

Payments are securely processed by PayPal.
We do not store your credit card or banking details.
We may store basic transaction metadata (e.g., payment success/failure, dates) for subscription management.

1.3 Uploaded Files

Files you upload for processing (PDFs, images, audio, video, etc.) are:

• Used only to perform the requested tool action

• Stored temporarily in your user directory

• Auto-deleted after the retention window based on your plan

We never scan, analyze, or use your files for AI training, marketing, research, or any other purpose.

1.4 Usage Information

We may collect non-identifying technical data such as:

• Browser type

• Device type

• IP address

• Tool usage timestamps

• Error logs

This helps us improve performance and troubleshoot problems.

2. How We Use Your Information

We use your information strictly for:

• Providing access to the platform

• Running file tools and processing uploads

• Managing your subscription and billing

• Sending payment confirmations, support responses, and service notifications

• Improving the reliability, speed, and functionality of the Service

We do not use your data for advertising or behavioral tracking.

3. Absolutely No Selling, Sharing, or Distributing Your Data

This is a core commitment of Nova File Pro:

We do NOT sell, trade, share, rent, or distribute your personal information or account data to ANY third party — ever.

The only exceptions are:

• When required by law (court order, subpoena, etc.)

• When necessary to process payments via PayPal

We never provide your data for marketing, analytics, or data mining.

4. File Storage & Retention

4.1 Temporary Processing

Your uploaded files exist only long enough for you to:

• Use a tool

• Download your result

4.2 Automatic Deletion

Files are automatically deleted after:

• Processing completes, or

• Your retention window expires (based on your plan)

You may delete files manually at any time.

4.3 No Backups of User Files

Once deleted, files cannot be recovered.

5. Cookies & Tracking

We use minimal cookie technology to:

• Keep you logged in

• Maintain your session

• Improve security

We do not use:

• Advertising cookies

• Third-party trackers

• Social media tracking pixels

6. Data Security

We use industry-best security practices including:

• Encrypted passwords

• Encrypted connections (HTTPS)

• Secure server-side processing

• Automatic file deletion

• Access-controlled directories

• Firewall protection through hosting environment

No system is perfect, but we take all reasonable measures to protect your data.

7. Children’s Privacy

Nova File Pro is not intended for users under 18.
We do not knowingly collect information from children.

8. Your Rights

Depending on your location, you may have the right to:

• Request a copy of your personal data

• Request corrections to your account

• Request deletion of your account

• Request deletion of stored data (excluding legal records like past invoices)

To request any of these actions, contact us at support@novafilepro.com.

9. Data Transfers

Your data is stored on servers located in the United States.
By using the Service, you consent to this storage location.

We do not transfer your data internationally except as required for secure payment processing through PayPal.

10. Third-Party Services

The only third-party services involved in your data are:

• PayPal (payment processing)

• Hosting provider (server operations)

These providers are GDPR- and privacy-compliant.
They do not have permission to use your personal data for their own purposes.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
When changes occur, we will update the “Last Updated” date at the top of this page.

Continued use of the Service signifies acceptance of any updated policy.

12. Contact Us

If you have any questions or privacy concerns, contact:

Nova File Pro Support
Website: https://www.NovaFilePro.com